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	<title>Chaitanya&#039;s OWN &#187; Lifestyle</title>
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	<link>http://www.chaitanyasblog.com</link>
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		<title>Restaurant Blunder # 1</title>
		<link>http://www.chaitanyasblog.com/opinion/restaurant-blunder-1/</link>
		<comments>http://www.chaitanyasblog.com/opinion/restaurant-blunder-1/#comments</comments>
		<pubDate>Thu, 15 Nov 2007 13:09:20 +0000</pubDate>
		<dc:creator>Chaitanya Reddy</dc:creator>
				<category><![CDATA[Opinion]]></category>
		<category><![CDATA[customer satisfaction]]></category>
		<category><![CDATA[Haveli restaurant]]></category>
		<category><![CDATA[Hyderabad]]></category>
		<category><![CDATA[Lifestyle]]></category>
		<category><![CDATA[Service]]></category>

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		<description><![CDATA[How much does a paan cost really? Well it might have just cost a restaurant nine potential loyal customers. The restaurant is a average place to eat, but has its positives &#8211; clean decor,multi cuisine, prime location, ample parking . But here&#8217;s where they went wrong: A platter containing Paan is placed next to the [...]]]></description>
			<content:encoded><![CDATA[<p>How much does a <a href="http://en.wikipedia.org/wiki/Paan">paan</a> cost really?</p>
<p>Well it might have just cost a restaurant nine potential loyal customers.<br />
The restaurant is a average place to eat, but has its positives &#8211; clean decor,multi cuisine, prime location, ample parking .</p>
<p>But here&#8217;s where they went wrong:<br />
A platter containing Paan is placed next to the exit door, so that the diners can relish the same as they leave .However this platter (still having a few paan&#8217;s) disappears with the excuse of &#8220;The Paan is Over&#8221; just as nine diners approach the front door.</p>
<p>The message that comes accross &#8220;We have paan, but not for you&#8221;.</p>
<p>A gentler way of doing this without affecting business, offer complimentary tit-bits to those you wish to at their tables. This way you make the customers feel special at no additional cost, and you offend no one.</p>
<p>Which restaurant you ask ? &#8211; Haveli in the Lifestyle building, Secunderabad.</p>
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